Patient Care Coordinator

San Clemente, CA

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

What You’ll Do:

  • Courteously check patients in and out in alignment with our high Customer Service standards
  • Verify insurance coverage, including deductibles, copays, and authorization requirements for HMO and Medi-Cal plans
  • Accurately determine payer details, including identifying contracted payers (Tax ID/NPI), recognizing the difference between HMO and PPO plans, and distinguishing between Blue Cross and Blue Shield
  • Read insurance cards and input correct payer ID, name, and billing address.
  • Confirm eligibility for Military Insurance plans and input specific policy identifiers (SS# or 11-digit ID)
  • Distinguish primary versus secondary insurance coverage, and verify whether the patient is covered under straight Medicare or a Medicare Advantage plan
  • Collect and post copayments into EMA and reconcile money collected during your shift.
  • Maintain complete and accurate patient demographics to avoid claim rejections.
  • Prepare and submit superbills accurately and in a timely manner.
  • Schedule appointments and confirm visits for providers, aestheticians, and RNs; regularly update the schedule as needed.
  • Create and maintain patient charts with the most up-to-date information.
  • Maintain a clean, organized front office environment that reflects our standards of excellence.
  • Monitor inventory levels and place weekly supply orders as needed.
  • Follow all HIPAA regulations by safeguarding patient personal and financial information.
  • Respond positively and adapt to changing conditions in a fast-paced environment.
  • Effectively handle multiple tasks while maintaining focus under pressure.
  • Communicate kindly and listen actively, especially when addressing patient concerns or complaints.
  • Perform additional duties as assigned to support the overall function of your location.

What We Offer:

  • Competitive salary and benefits
  • Health, dental, vision, and ancillary insurance options
  • 401K retirement savings
  • Paid time off
  • Professional development opportunities
  • Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. 

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