Performs a variety of patient care activities to assist physicians and nursing personnel

Delivers quality customer service and maintains established quality control standards

Shows patients to exam rooms according to company standards

Records patient care documentation in the medical record accurately and in a timely manner

Coordinates patient care as directed by physicians, company standards and policies

Processes appropriate documents in an organized and accurate fashion

Respects patient confidentiality always

Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments

Skills / Qualifications

1+ year experience in a Dermatology office with Back Office experience preferred but not required

3+ year experience in any other specialty as a Medical Assistant

Knowledge of medical terminology

Ability to react calmly and effectively in emergency situations

Effective communication and customer service skills

Follow Dispensary Technician Policy

Follow All Policies

• Scheduling appointments in person or by telephone.

• Keep patient appointments on schedule by notifying provider of patient's arrival; reminding provider of service delays.

• Ensures availability of treatment information by filing and retrieving patient records.

• Performs a variety of patient care activities to assist physicians and nursing personnel.

• Delivers quality customer service and maintains established quality control standards.

• Shows patients to exam rooms according to company standards.

• Records patient care documentation in the medical record accurately and in a timely manner.

• Coordinates patient care as directed by physicians, company standards and policies.

• Processes appropriate documents in an organized and accurate fashion.

• Respects patient confidentiality at all times.

• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Requirements:

• Must have experience with verifying insurances, pre-certifications and authorizations.

• Excellent communication skills and excellent work ethic.

• Must be well organized with a high level of attention to detail.

• Must be reliable with a friendly phone and in person demeanor.

• Must have experience scheduling patients

• Must be computer literate and have proven customer service skills.

• Handles sensitive patient information with confidentiality to ensure patient privacy per HIPPA Law.

• EMR Experience and in a surgical environment is a plus.

• Must be willing to travel for training.

• Must be self-motivated and be able to take initiative to complete solo projects. Skills / Qualifications:

• Knowledge of medical terminology

• Ability to react calmly and effectively in emergency situations

• Effective communication and customer service skills