Patient Care Coordinator

BAKERSFIELD 4, CA

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

What You’ll Do:

  • Courteously check patients in and out in alignment with our high Customer Service standards
  • Verify insurance coverage, including deductibles, copays, and authorization requirements for HMO and Medi-Cal plans
  • Accurately determine payer details, including identifying contracted payers (Tax ID/NPI), recognizing the difference between HMO and PPO plans, and distinguishing between Blue Cross and Blue Shield
  • Read insurance cards and input correct payer ID, name, and billing address.
  • Confirm eligibility for Military Insurance plans and input specific policy identifiers (SS# or 11-digit ID)
  • Distinguish primary versus secondary insurance coverage, and verify whether the patient is covered under straight Medicare or a Medicare Advantage plan
  • Collect and post copayments into EMA and reconcile money collected during your shift.
  • Maintain complete and accurate patient demographics to avoid claim rejections.
  • Prepare and submit superbills accurately and in a timely manner.
  • Schedule appointments and confirm visits for providers, aestheticians, and RNs; regularly update the schedule as needed.
  • Create and maintain patient charts with the most up-to-date information.
  • Maintain a clean, organized front office environment that reflects our standards of excellence.
  • Monitor inventory levels and place weekly supply orders as needed.
  • Follow all HIPAA regulations by safeguarding patient personal and financial information.
  • Respond positively and adapt to changing conditions in a fast-paced environment.
  • Effectively handle multiple tasks while maintaining focus under pressure.
  • Communicate kindly and listen actively, especially when addressing patient concerns or complaints.
  • Perform additional duties as assigned to support the overall function of your location.

What We Offer:

  • Competitive salary and benefits
  • Health, dental, vision, and ancillary insurance options
  • 401K retirement savings
  • Paid time off
  • Professional development opportunities
  • Supportive and fair work environment

 

� Apply Today! Be a part of a dynamic team that’s transforming skin health. 

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