Patient Care Coordinator
BAKERSFIELD 4, CA
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
What You’ll Do:
- Courteously check patients in and out in alignment with our high Customer Service standards
- Verify insurance coverage, including deductibles, copays, and authorization requirements for HMO and Medi-Cal plans
- Accurately determine payer details, including identifying contracted payers (Tax ID/NPI), recognizing the difference between HMO and PPO plans, and distinguishing between Blue Cross and Blue Shield
- Read insurance cards and input correct payer ID, name, and billing address.
- Confirm eligibility for Military Insurance plans and input specific policy identifiers (SS# or 11-digit ID)
- Distinguish primary versus secondary insurance coverage, and verify whether the patient is covered under straight Medicare or a Medicare Advantage plan
- Collect and post copayments into EMA and reconcile money collected during your shift.
- Maintain complete and accurate patient demographics to avoid claim rejections.
- Prepare and submit superbills accurately and in a timely manner.
- Schedule appointments and confirm visits for providers, aestheticians, and RNs; regularly update the schedule as needed.
- Create and maintain patient charts with the most up-to-date information.
- Maintain a clean, organized front office environment that reflects our standards of excellence.
- Monitor inventory levels and place weekly supply orders as needed.
- Follow all HIPAA regulations by safeguarding patient personal and financial information.
- Respond positively and adapt to changing conditions in a fast-paced environment.
- Effectively handle multiple tasks while maintaining focus under pressure.
- Communicate kindly and listen actively, especially when addressing patient concerns or complaints.
- Perform additional duties as assigned to support the overall function of your location.
What We Offer:
- Competitive salary and benefits
- Health, dental, vision, and ancillary insurance options
- 401K retirement savings
- Paid time off
- Professional development opportunities
- Supportive and fair work environment
� Apply Today! Be a part of a dynamic team that’s transforming skin health.
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