Medical Back Office Assistant Lead

Chandler, AZ

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

What You’ll Do:

The Back Office Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person to the non-licensed staff. Also, the lead acts as a liaison between management and staff. The Medical assistant in the office setting is a specialty requiring a variety of skills, including but not limited to: Receptionist, registration duties, ICD9 coding, data collection for billing procedures, charge posting, maintains appointment schedules, schedules surgeries/ procedures and obtains appropriate authorizations and referrals, provides appropriate patient instructions per physician orders. The Back Office Medical Assistant assists in some practices with patient care providing first level counseling to staff. Keeps manager apprised of early personnel issues.

ESSENTIAL DUTIES

  • Demonstrates competency and professional responsibility in the medical assistant role.
  • Complies with personnel policies.
  • Acts based on constructive performance evaluations- staff development.
  • Maintains confidentiality when interacting with patients, families, personnel and the public
  • Personnel are competent in their job responsibility orientation, training, skills evaluation, annual competencies and the successful completion of an annual employee evaluation. The annual competencies are based upon those specific tasks that are infrequently utilized and/or have a high potential for less than positive patient outcome.
  • A comprehensive annual employee performance evaluation includes but is not limited to: Completes orientation/safety/skills checklist on hire; Completed annual competency checklist as appropriate; CPR every two years if patient care is provided; Safety Education Self-Study Module; Age appropriate test; Chart review for completeness. (80%); Test to assess ICD-9 coding ability (80%); Test to assess CPT 4 coding ability (80%) 
  • Demonstrates a working knowledge of P&P manual 
  • Attends 75% of scheduled staff meetings
  • Maintains positive public relations image with peers, patients and visitors by presenting a positive, helpful attitude 
  • Obtains patient information and inputs into the computer · Patient name · Address · Telephone number · Social Security Number · Occupation · Chief Compliant · Insurance information · Patient signature
  • Utilizes ICD-9 code book and records codes according to diagnosis 
  • Disassemble patient medical record after patient visit and inputs and post patients’ charges into computer 
  • Assembles patient medical records prior to provider/nurse receiving the record 
  • Gathers data relevant to the patient’s age group and individual needs 
  • Administer or handle medications
  • Obtains and records: · Vital signs · Time in/date · Weight · Medication profile · Immunization record · Allergies · Chief compliant · Signature/initials where appropriate
  • Prepares patient prior to provider examination · Sets patient on exam table · Patient changes into gown as appropriate 
  • Answers telephone calls, identifying self and clinic/practice with proper patient triage
  • Receives and documents telephone messages and gives to the appropriate person
  • Schedules appointments with accurate patient information 
  • Types various documents accurately and as directed, i.e., 1st reports, TAR’s and correspondence
  • Utilizes photocopy and facsimile machine
  • Gets authorization from insurance companies for approved referrals 
  • Confirms appointment schedule and follow-up of missed appointments
  • Assists in maintenance of a neat, orderly and accurate medical record billing system
  • Ensures that patient medical record is disassembled after patient discharge and filed away promptly
  • Maintains a neat, clean and functional work station 
  • Uses principles of body mechanics in mobilizing objects · Demonstrates appropriate use of Incident Reports
  • Has working knowledge and location of policy and Procedure manuals: · Safety · Infection control · Administration · MSDS manual · Disaster · Clinic/Practice-specific to manual Job Limitations Lead Medical Assistants may NOT do the following: Assess patient conditions; Work outside assigned skills

What We’re Looking For:

  • High school graduate or its equivalency
  • Medical Assistant Certification required 
  • Experience in medical front office procedures preferred
  • Typing, filing accurately 
  • Current BLS certification
  • Must have proven ability to maintain professional conduct and confidentiality in the care of patients 
  • Must possess basic computer skills Lifting Requirements Heavy: frequent lifting, not more than 100 pounds (with help) and/or carrying objects weighing up to 50 pounds. There may be prolonged periods of standing, walking, reaching, sitting and/or stooping.

What We Offer:

  • Competitive salary and benefits
  • Health, dental, vision, and ancillary insurance options
  • 401K retirement savings
  • Paid time off
  • Professional development opportunities
  • Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can't wait to meet you!

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