Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Position Summary

The Dermatology Practice Manager is responsible for overseeing the day-to-day administrative and operational functions of a busy dermatology clinic. This role ensures efficient office workflows, regulatory compliance, a positive patient experience, and smooth coordination among clinical and administrative staff. The ideal candidate has prior experience in a healthcare office leadership role, is detail-oriented, and demonstrates excellent organizational and communication skills.

• Job Type: Full-Time
• Reports To: Senior Manager

Key Responsibilities

Administrative & Operational Leadership

• Organize and coordinate daily office operations to ensure a smooth and efficient workflow.
• Conduct regular staff meetings and communicate updates effectively across the team.
• Submit payroll on time; monitor and approve timecards and ensure disciplinary actions are submitted for repeated infractions.
• Work directly with senior management to update office policies and implement procedural improvements.
• Assist in the onboarding and training of new staff, completing all required checklists (3, 7, 12-week competencies).
• Maintain inventory of medical and office supplies; place orders (e.g., McKesson, sutures, gloves, etc.) twice monthly.
• Coordinate repairs and facility maintenance through proper channels.
• Respond to Klara, Teams, emails, and EMA tasks throughout the day.

Patient Experience & Front Office Oversight

• Ensure front and back office operations run smoothly, filling in as needed.
• Maintain a clean, safe, and welcoming environment for patients and staff.
• Monitor patient satisfaction, respond to Google reviews, and resolve complaints professionally.
• Ensure staff encourages patient feedback and promotes Google reviews using branded giveaways.
• Schedule appointments and adjust provider schedules in accordance with clinic guidelines.
• Confirm Mohs surgery days in advance with surgeon, tech, and senior manager.

Compliance & Reporting

• Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
• Maintain and submit reports including:
• Inventory Trackers (Levulan, Taheri products, skin subs)
• Sharps Tracker
• PA Log
• Pharmacy Inventory
• Biopsy Tracker & Pathology Logs
• Daily Patient-to-Staff Ratio
• Monthly Location Checklist
• Daily Manager Checklist
• Ensure all pending prescriptions are sent and CCOF notes are updated.

Team Oversight & Training

• Supervise staff to ensure job duties are completed accurately and on time.
• Provide coaching, training, and support to new and existing employees.
• Address and resolve employee questions regarding scheduling, supplies, or office procedures.
• Maintain accurate and updated staff schedules and lunch compliance.
• Attend biweekly manager meetings and communicate key takeaways to staff.

Qualifications

• Previous experience as a Front Office Lead, Office Administrator, or Practice Manager required.
• Experience in dermatology or a medical office setting strongly preferred.
• Excellent organizational and multitasking abilities.
• Strong leadership, training, and communication skills.
• Proficient with email tools, spreadsheets, databases, and EMR systems (EMA preferred).
• Knowledge of HIPAA, OSHA, and healthcare operations.
• Friendly, professional demeanor with strong attention to detail.
• Ability to handle sensitive information with discretion and confidentiality.

What We Offer:

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. 

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