• Scheduling appointments in person or by telephone. 

• Keep patient appointments on schedule by notifying provider of patient's arrival; reminding provider of service delays. 

• Ensures availability of treatment information by filing and retrieving patient records. 

• Performs a variety of patient care activities to assist physicians and nursing personnel. 

• maintains established quality control standards. 

• Shows patients to exam rooms according to company standards. 

• Records patient care documentation in the medical record accurately and in a timely manner. 

• Coordinates patient care as directed by physicians, company standards and policies. 

• Processes appropriate documents in an organized and accurate fashion. 

• Respects patient confidentiality at all times. 

• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. 

Requirements: 

• Must have experience with verifying insurances, pre-certifications and authorizations. 

• Excellent communication skills and excellent work ethic. 

• Must be well organized with a high level of attention to detail. 

• Must be reliable with a friendly phone and in person demeanor. 

• Must have experience scheduling patients 

• Must be computer literate and have proven customer service skills. 

• Handles sensitive patient information with confidentiality to ensure patient privacy per HIPPA Law. 

• EMR Experience and in a surgical environment is a plus. 

• Must be willing to travel for training. 

• Must be self-motivated and be able to take initiative to complete solo projects. 

Skills / Qualifications: 

• Knowledge of medical terminology 

• Ability to react calmly and effectively in emergency situations 

• Effective communication and customer service skills